Straight answers.

SiteGrid Labs is the UK and US studio of SiteGrid, a senior web and AI team based in Hungary. We build websites, AI features and process automations, and we look after them once they are live.

No. We build around the software you already pay for and connect it together. If a tool is genuinely holding you back we'll say so, but switching is never a condition of working with us.

Yes. SiteGrid Labs is set up for clients in the UK and the US. We work remotely, with video calls and written updates, and write copy in British or American English to match your customers.

The developers and designers doing the work. There are no account managers in between, and the same people stay with your project from the first call through to maintenance.

Yes. Small teams often feel the difference most, because a few hours saved each week is a big share of everyone's time. If a task isn't worth automating yet, we'll tell you.

After a free call and a short audit, you get a fixed quote for a fixed scope, and that's the price you pay. There are no hourly bills and no surprise invoices.

It depends on what it needs to do, so we price each project individually. You will know the exact figure before any work starts, and it will not change unless you ask for something outside the agreed scope.

Most automation projects are live within a few weeks. Websites depend on scope, and you'll get a timeline alongside your quote before any work starts.

Only if you want us to monitor and maintain things after launch, and that is quoted up front for a defined scope. There are no open-ended retainers.

Each automation gets the smallest set of permissions it needs, and every run is logged so you can see exactly what happened. AI features work from the data you choose to give them, with guardrails on what they can say and do. As an EU-based team we already work under GDPR, which closely matches UK GDPR.

Yes. Any step can pause for approval, whether that's a reply to a customer, a payment or a published post. You decide where people stay in the loop.

Our team is in Hungary, on Central European Time. We work remotely with clients in the UK and the US, with calls over video and day-to-day updates in writing.

We are one hour ahead of the UK, so our working days overlap for all but an hour. Our afternoons line up with mornings on the US East Coast. For the West Coast there is less overlap, so most of the day-to-day happens in writing.