Web · 07 / 07
Website maintenance
SiteGrid Labs maintains websites after launch with uptime monitoring, security updates, bug fixes, performance tuning and priority support. The scope and price are agreed up front, and the same team that built the site looks after it.
Why it matters
A website is not finished at launch. Software needs updating, things occasionally break, and speed drifts as content is added. Left alone, small problems turn into outages or security holes.
We watch your site around the clock, apply updates safely, and fix problems as they come up. Because the people maintaining it are the people who built it, fixes are quick and nothing has to be explained twice.
What’s included
Pick the pieces you need.
Each project is scoped and priced before work starts.
- Uptime monitoring
- We know when your site is down, usually before you do.
- Security updates
- Software and dependencies kept up to date and tested.
- Bug fixes
- Problems found and fixed without a new quote each time.
- Performance tuning
- Keeping pages fast as content and features grow.
- Priority support
- Direct access to the developers who know your site.
Who it’s for
- Businesses with no in-house developer
- Sites that take bookings, orders or enquiries and cannot afford downtime
- Anyone whose site was built and then left alone
How it works
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Audit
We map where your team’s hours go and find the manual work that costs the most. You leave with a fixed scope and a fixed quote.
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Build
We design the site or workflow and test it against real examples from your business before anything goes live.
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Connect
We plug into the tools you already pay for, with only the access each task needs and a record of every run.
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Operate
We watch it around the clock, fix what breaks and tune it as your business changes.
Questions
Can you maintain a website you did not build?
Usually, yes. We review the site first and tell you what state it is in before agreeing a maintenance scope.
Is maintenance an open-ended monthly fee?
No. Maintenance is quoted up front for a defined scope, so you know exactly what is covered and what it costs.
What happens if the site goes down?
Monitoring alerts us straight away, and we work to get it back up and find out why it happened.
Start with one task
Tell us which task eats most of your team's week.
Send a few lines about your business and what you'd like fixed. We'll book a free call, then send a fixed quote.
hello@sitegridlabs.comNo sales pitch. If automation isn't worth it for you yet, we'll say so.